Commitment to achieving Net Zero

Careville Limited is registered under the Care Quality Commission, among other bodies to provide health and social care under domiciliary care as well as supported living. We specialise in recruitment of health and social care staff and supply them to clients who are in need of them and we take pride in placing the perfect individuals in roles where their skills and experience can be seen and appreciated.

Our overall aim is to provide outstanding care and service to all our clients and workers to continuously excel in satisfying and exceeding customer needs whilst achieving environmental guides.

Careville Limited is committed to achieving Net Zero emissions by 2050, by being proactive in reducing carbon emissions and contributing to a future with clean environment, quality of air and wellbeing of the residents in the UK and abroad.

Baseline Emissions Footprint

Careville Limited’s baseline emissions serve as a reference point for future GHG emissions measurement, indicating the greenhouse gases produced prior to the introduction of strategies to reduce emissions.

Baseline Year and first reporting period: 01-01-2022 to 31-12-2022

Careville Limited undertook a comprehensive carbon accounting exercise for its business activities for the first time. This encompassed a full screening, and subsequent calculation of Scope 1, 2 and 3 emissions sources, in line with the Greenhouse Gas (GHG) Protocol Corporate Value Chain Standard.

Choice of Baseline Year:

2022 was chosen as the Baseline Year because prior to 2023 Careville Limited had not formally measured its carbon emissions and this is its first Carbon Reduction Plan.

Baseline Emissions Calculations:

Scope 1:

Company Facilities: Careville Limited did not have operational control over any company facilities in 2022. We rented company facilities and rented a very small space in shared offices, without any direct responsibility for energy consumption, costs and fugitive emissions lying with the Landlord.

Mobile sources: Careville Limited had two company vehicles, the only source of Scope 1 emissions.

Scope 2:

Careville Limited had no Company Facilities, operated no electric charging infrastructure and had no electric or plug-in hybrid vehicles and therefore no Scope 2 emissions sources.

Scope 3:

Categories required to be reported under this measure

Upstream Transportation and Distribution:

Any emissions related to the transportation and distribution of goods between Tier 1 suppliers and Careville Limited are included within reporting of Purchased Goods and Services. Transportation and distribution data was not provided separately to Careville Limited in 2022.

Operational Waste:

In 2022 PPE worn by Careville Limited care staff and administration teams visiting service users generated the only waste in operations. This waste was generally disposed of through our PPE equipment disposal protocol and emissions have been calculated using conversion factors for residual waste.

Business Travel:

Expenses data has been used to calculate business travel, with BEIS conversion factors being used for business mileage and SIC intensity factors based on spend being used for hotel stays, public transport and taxis.

Employee Commuting:

The vast majority of home emissions in 2022 are attributed to corporate staff working from home, with few employee journeys into offices or other sites. These emissions are derived from hours worked at home, applying an appropriate hourly homeworking emissions factor.

Downstream Transportation and Distribution:

Careville Limited has no downstream transportation and distribution activity.

Scope 3.1: Additional categories measured and reported

In addition to the Scope 3 categories required under this measure we have also included the following Scope 3 categories in our baseline year emissions:

  • Use of Sold Products
  • Purchased goods and services
  • Capital Goods
  • Fuel and Energy Related Activity

Scope 3 emissions account for 90% of Careville Limited’s total emissions.

Business travel, accounting for 96% of emissions, is the largest category required to be reported, and Careville Limited will continue to focus on efficiency and carbon reduction efforts.

Careville Limited is committed to measuring and reporting all material sources of carbon emissions, including Purchased Goods and Services and Capital Goods, to achieve a credible Net Zero commitment and carbon reduction strategy.

These categories make up 43% of Scope 3 emissions and 47% of total emissions, with the latter accounting for 56% of Scope 3 emissions and 53% of total emissions.


Current Emissions Reporting

Reporting Year: 2022

As 2022 is the baseline year emissions for reporting year 2022.

Emissions reduction targets

We have adopted the following carbon reduction targets to set our course to achieve Net Zero:

Carbon Intensity Reduction Targets

We have set medium to long-term carbon intensity reduction targets per £1,000 of company turnover to address potential increases in service demand in the coming years.

Careville Limited aims to reduce carbon emissions from a baseline of 35 kgCO2e per £1,000 turnover in 2022:

  • To less than 23.5 kgCO2e per £1,000 revenue in 2027, a reduction of 35%
  • To less than 17.5 kgCO2e per £1,000 revenue in 2030, a reduction of 50%

Absolute Emissions Reduction Targets

We have also set a longer-term absolute emissions reduction target, aligned to the NHS’ “Carbon Footprint Plus” absolute emissions reduction target for Scope 1, 2 and 3.

We will reduce our total Scope 1, 2 and 3 carbon emissions by 70% by 2036 to 2039 to less than 23 tCO2e from a baseline of 200 tCO2e in 2022. Updates will be provided in regards to these emissions’ reduction targets on an annual basis on Carbon Reduction Plans.


Carbon Reduction Projects


Completed Carbon Reduction Initiatives

Sustainable practices we already follow at Careville Limited and actions we have taken to reduce carbon emissions include the following:

  • Our staff utilise public transport and therefore already work in a low-carbon, sustainable model of care.
  • Our staff draw on assets outside the healthcare system, such as family relationships, local spaces and community groups. Often undertaking support to service users to access local gardens and public transport.
  • We will work in an integrated system, collaborating with multiple organisations, MDTs, to ensure that service users receive timely medical and social input to prevent unnecessary care and support breakdowns.
  • We know care needs change when at home – our staff can support to prevent over prescription of equipment
  • When Careville Limited care/support staff are in service users’ homes we ensure the service users are able to access adequate and appropriate nutrition and hydration which will help to prevent ill health and improve wellbeing
  • Our care/support staff can provide care and support service users after hospital discharge
  • We undertake tree-planting initiatives, recognising the importance of the natural world in our future health, supporting biodiversity, cleaner air and carbon sequestration. In 2022 we planted a tree for every member of staff as well as planting trees as part of our Environmental Improvement Opportunities program.
  • We are working towards a ‘paper free’ company to reduce its inherent environmental impacts – currently we are 70% paper-free.
  • We purchase bio-degradable PPE aprons for use in the delivery of our services.
  • Careville Limited has introduced mandatory training on Environmentally Sustainable Healthcare available through the NHS England eLearning portal, which encompasses the modules ‘Building a Net Zero NHS’ and ‘Environmental Sustainability in Quality Improvement’.
  • Over 68% of all internal and client meetings are held virtually.
  • Public transport is the ‘automatic choice’ for all corporate travel.
  • Rail is used in place of air-travel for all long-distance travel.
  • Smart routing (backed by Google technology) for our community teams ensures that travel between patients is minimised.
  • We request our supply chain to report their environmental policy as part of annual re-evaluation.
  • Careville Limited IT systems are cloud-based, which will be 100% renewable energy powered by 2025, water positive by 2030 and zero waste by 2030.

These measures will be in effect when performing contracts any contract.


Future Carbon Reduction Initiatives

We plan to implement environmental management and direct carbon reduction measures within the next 12 months:

  • We began developing an environmental management system in early 2023 and aim to achieve ISO 14001 certification by the end of 2024
  • The company is introducing a policy to ensure all future vehicles are low or ultra-low emissions, with the goal of becoming zero emissions vehicles by 2028.
  • Development of an incentive scheme to encourage community-based care teams to use electric vehicles where vehicles are required and start to encourage staff car sharing again, post COVID.
  • Increased stakeholder engagement is being conducted to identify collaborative strategies to decrease inefficiencies, waste, and carbon emissions in Integrated Care Systems.

In the future we hope to implement further measures such as:

  • reduce car use for service user visits and promote active travel, utilising public transport when feasible.
  • Incentives schemes will be implemented to encourage active travel and increased use of public transport.
  • Regional procurement and environmental and carbon reduction targets are integrated into our supplier selection processes.
  • Waste audits and in-depth carbon reduction training will also be implemented to understand disposal methods and carbon impact.